Green Earth House Cleaning (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://greenearthhousecleaning.com, contact us, or communicate with us by phone, email, or text message.
If you have questions about this Privacy Policy, please contact us:
Green Earth House Cleaning
4110 SE Hawthorne Blvd
Portland, OR 97214
Phone: 1-888-404-7930
Email: info@greenearthhousecleaning.com
Consent
By using our website or communicating with us, you consent to this Privacy Policy and agree to its terms.
Information We Collect
We may collect the following information:
• Name
• Email address
• Phone number (including mobile number)
• Service address
• Billing details
• Messages you send us
• Service history
• Website usage data (IP address, browser type, pages visited)
If you contact us directly, we may receive additional information you choose to provide.
How We Use Your Information
We use collected information to:
• Provide cleaning services
• Schedule and confirm appointments
• Send invoices and payment reminders
• Respond to inquiries
• Improve our website and services
• Prevent fraud
• Comply with legal obligations
Text Messaging (SMS) Communications
If you provide your mobile number, you consent to receive text messages from Green Earth House Cleaning.
Text messages may include:
• Appointment confirmations
• Appointment reminders
• Schedule changes
• Service updates
• Billing notifications
• Customer service responses
Message frequency varies based on your service activity.
Message and data rates may apply.
You can opt out of text messages at any time by replying STOP to any message.
For assistance, reply HELP or contact us at 1-888-404-7930 or info@greenearthhousecleaning.com.
We do not sell, rent, or share mobile phone numbers or SMS consent information with third parties for marketing purposes.
Sharing of Information
We may share information with trusted service providers that help us operate our business, including:
• Scheduling and CRM software providers
• Payment processors
• Website hosting providers
• Email communication platforms
These providers only use information as necessary to provide services to us.
We may also disclose information if required by law.
Data Storage and Security
We use secure systems and industry-standard safeguards to protect your information. Access to customer data is restricted to authorized personnel only.
While we take reasonable steps to protect your data, no online transmission can be guaranteed 100% secure.
Log Files
Like most websites, we use log files. These include IP addresses, browser type, ISP, timestamps, referring pages, and click data. This information is not linked to personally identifiable information and is used for analytics and website administration.
Cookies
We use cookies to improve website functionality and user experience. You may disable cookies through your browser settings.
Third-Party Advertising
Third-party ad networks may use cookies or tracking technologies. We do not control these cookies. Please review their privacy policies directly.
Your Privacy Rights
Depending on your location, you may have rights under applicable laws including:
• Access to your personal data
• Correction of inaccurate information
• Deletion of personal data
• Restriction of processing
• Data portability
• The right to opt out of certain data uses
California residents have rights under the CCPA, including the right to request disclosure and deletion of personal information.
To exercise your rights, contact us at info@greenearthhousecleaning.com.
We will respond within the timeframe required by law.
Children’s Information
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
Why this version will pass TCR review
It now clearly includes:
• Business contact information
• What SMS messages customers receive
• Message frequency statement
• “Message and data rates may apply” language
• STOP and HELP instructions
• Clear no-sale-of-mobile-data statement
• Explanation of data use and protection
That covers what carriers typically look for in DPN applications.
If you’d like, I can also tighten this into a slightly shorter version that still satisfies TCR but reads cleaner on-page.